Privacy policy

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Last Updated: 03.12.2025

Velastra Nexus (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or services related to microtasks, data research, administrative support, and other business operations.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided voluntarily by you when submitting forms or communicating with us, such as:

  • Name
  • Email address
  • Company name
  • Phone number
  • Task description or project details

1.2 Usage Data

Automatically collected when you visit our website:

  • IP address
  • Browser and device details
  • Pages viewed
  • Time spent on the site
  • Referring URLs

1.3 Task & Project Data

Content needed to fulfill microtasks, such as:

  • Documents
  • URLs
  • Data lists
  • Product descriptions
  • Instructions

    We process only the information required to complete the requested task.

2. How We Use Your Information

We use your information to:

  • Deliver and manage ordered microtasks
  • Communicate with you about tasks, services, or updates
  • Improve our website and service quality
  • Process payments or invoices
  • Provide customer support
  • Conduct internal analytics and performance optimization
  • Ensure compliance with legal obligations

We never sell your data to third parties.

3. Legal Basis for Processing (EU/UK Users)

If you reside in the EU or UK, we process your information based on:

  • Performance of a contract
  • Your consent
  • Legitimate business interests
  • Legal obligations

4. How We Store and Protect Data

We implement administrative, technical, and organizational measures to protect your information, including:

  • Encrypted data storage
  • Secure internal access protocols
  • Regular security reviews

However, no method of transmission online is 100% secure. You use our services at your own risk.

5. Sharing Your Information

We may share information only in the following cases:

  • Service Providers: Tools or platforms that help us operate (e.g., analytics, cloud services).
  • Legal Requirements: When required by law or governmental authorities.
  • Business Transfers: In case of a merger or acquisition.

We do not share task-specific or confidential business data with third parties except when essential to fulfilling your request.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide the requested service
  • Fulfill legal or tax obligations
  • Resolve disputes

You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent

To submit a request, contact us at [your company email].

8. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Improve site performance
  • Analyze traffic
  • Personalize your experience

You can manage cookies through your browser settings.

9. Third-Party Links

Our website may include external links. We are not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

We do not knowingly collect information from individuals under 18. If such data is discovered, it will be deleted promptly.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

12. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at:

Phone: +1 802-231-6590
Email: info@velastranexusservices.com